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Kid’s Educational Wooden Puzzles

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OUR NEW EDUCATIONAL WOODEN PUZZLES – DON’T MISS IT!

Forget everything you knew about this type of  product. Here is our new top class Educational Wooden Puzzles! We are glad to show you this product because it is made of high quality materials only. Moreover, we took several measures in order to reduce the cost of our products. Therefore, this offer is going to be very attractive. So, do not lose your chance to buy our Kid’s Educational Puzzles, and you won’t get upset with this purchase! Furthermore, our store guarantees the following:

  • prompt delivery;
  • security of payment;
  • packaging in a proper way.

In addition, you can also have a look at what our previous customers say about this product and our store. The majority of them is totally satisfied with their purchases.

EDUCATIONAL WOODEN PUZZLES INFORMATION

Material: Wood
Age Range: 2-4 Years
Features: Educational
Size: 11 x 11 cm

Any questions left? Then feel free to contact us in any convenient way, and don’t be shy to ask anything you want to know because we’re always happy to answer any question.

PRODUCT QUESTIONS & ANSWERS

I got a question about the Color. Is this all the options I have?
In the description of the Educational Wooden Puzzles, you can see the relevant data on the available product variations. So choose anything you like.

Are the materials safe for the user?
We pay a lot of attention to the quality of our products, including the Educational Wooden Puzzles. Therefore, everything we sell is durable and safe.

Do I need to pay any taxes?
Depending on your location, there might be taxes applied to your purchase. You will be able to see the final cost of your order on the checkout page. Therefore, after you’ve confirmed the order, you are not supposed to pay additional money.

Can I afford it?
It’s up to you to make the final shopping decision. However, we’d like to point it out that US $34.99 is quite moderate in comparison to other market offers.

Is it OK to share the photo of your product on social media?
You can post any photos of our products wherever you want. Furthermore, we’d be thankful if you tell your friends about our products and store.

Which advantages did your previous customers indicate in this product?
All the strengths of this item can be found in the Feedback section filled with our previous customers’ reviews. Since this product is much-loved, there are lots of comments to rely on.

ORDERING & STORE POLICIES

Can I get a refund if my package is damaged during transportation?
Worry not, because even if something happens to your package, we guarantee a full refund.

Can I place an order with several products in it?
There are no limitations on the number of items you would like to order, so go ahead and buy as many as you want.

How many of these are left?
The number of available products changes on a daily basis, which is why there is no universal answer 🙂 But as long as there is no special notification on this page, the Kid’s Wooden Puzzles can surely be bought.

Looks like I made a mistake when placing an order. How can I change the details or cancel the order?
You can always message our support center and describe your situation. They will solve your problem at short notice.

Lots of stores sell similar stuff. So why would I order from you?
We work directly with manufacturers, which is why we can offer affordable prices for all our products. Moreover, we pay much attention to the customer service, and our support team is always willing to help you in solving any problems.

Aren’t the identical things available offline?
It might be challenging to find a completely identical product in a regular store. Even if you do, the price will certainly be higher than on our website.

Shipping

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 3-8 Business days
Canada, Europe 10-15 Business days
Australia, New Zealand 10-20 Business days
Central & South America 15-20 Business days
Asia 10-15 Business days
Africa 15-35 Business days
*This doesn’t include our 2-3 days processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of smarttoysshop (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://smarttoysshop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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